Returns & Refunds
This policy summarises VOLTARO's returns approach for UK consumers and business customers.
This policy was last updated 4 September 2026. For any questions email info@voltaro.co.uk.
Your consumer rights
- If goods are faulty, not as described or not fit for purpose, your rights are protected under the Consumer Rights Act 2015.
- Where a fault is confirmed, we will advise on repair, replacement, refund or manufacturer warranty support as appropriate.
- Please bring proof of purchase and all supplied accessories where possible.
Change-of-mind returns
- For eligible distance sales, consumers normally have 14 days to cancel under the Consumer Contracts Regulations 2013.
- Items should be returned complete, with original packaging and in resaleable condition unless they are faulty.
- Some goods may be excluded once opened, activated, personalised or sealed software/media has been unsealed.
How to start a return
- Contact info@voltaro.co.uk or call 07723 132512 before sending or bringing goods back.
- We will confirm the return route, any inspection needed and the expected refund or resolution timing.
Company details
VOLTARO LTD
Company number: 17205824
67 High Street, Sittingbourne, Kent, ME10 2AR
Phone: 07723 132512 · Email: info@voltaro.co.uk